Often, many of us don’t get a doctor consultation for minor medical issues as doctors often don’t do home visits. Gurugram-based Kyno Health is solving for that. Founded in 2023 by Aditya Gupta, who previously worked at Pristyn Care, Kyno Health is a hyperlocal healthtech startup that offers quick general physician home visits for acute, non-emergency cases. The startup enables patients to book a home visit from a certified physician who can arrive in around 20 minutes.

Over the past two years, the company says it has completed over 23,000 consultations, maintained an average travel time of 25 minutes, and achieved a 91% patient satisfaction rate. “We’re focused on creating a new category in primary care. While others serve chronic care or post-hospitalisation needs, we’re targeting real-time acute use cases—things like high-grade fever, sudden BP fluctuations, or gastric issues—that need attention within the hour but don’t warrant an ER visit,” the founder tells YourStory. How does it work? Kyno Health’s doctors—all with MBBS degrees and at least five years of experience—arrive at the patient’s home with a nurse, diagnostic support (if needed), and basic medicines in hand. Each consultation lasts 25-30 minutes, notably higher than India’s average of 4-5 minutes per consultation.

“We’re trying to fix the foundation. The quality of diagnosis and medical outcomes improves when time is invested in the consultation. A rushed diagnosis often leads to overprescription or misuse of antibiotics,” he adds. Currently accessible via a web app, the startup has kept its service flow simple: users enter three basic details (name/age, symptoms, location), get an estimated time of arrival, make the payment, and are then assigned a doctor whom they can track live via the platform.

Doctors, meanwhile, get alerts on their app and have cabs that are ready for dispatch. The startup partners with multiple vendors, including ZiT, Carzonrent, and WTI, for hiring cabs. Post-consultation, for medicines or nursing procedures, Kyno Health has an in-house nursing team of 38 doctors and 20 nursing staff who provide essential services. Medicines and diagnostics are offered through third-party vendors, including Portea and Health Care at Home. It also has a dedicated corporate team of 7-8 members who ensure seamless coordination for the patient. While the startup doesn’t yet provide medicine-only delivery, doctors carry all basic and emergency medicines during home visits.

The system also maintains patient records securely on the backend. Doctors can view past prescriptions and visit notes through the internal app. Patients receive their handwritten prescriptions for now. A digital Electronic Medical Record (EMR) feature is in development, with the goal of building a voice-led EMR too.

Source: Your story

#healthcarestartupstory #dseidehealthcarenetwork
Often, many of us don’t get a doctor consultation for minor medical issues as doctors often don’t do home visits. Gurugram-based Kyno Health is solving for that. Founded in 2023 by Aditya Gupta, who previously worked at Pristyn Care, Kyno Health is a hyperlocal healthtech startup that offers quick general physician home visits for acute, non-emergency cases. The startup enables patients to book a home visit from a certified physician who can arrive in around 20 minutes. Over the past two years, the company says it has completed over 23,000 consultations, maintained an average travel time of 25 minutes, and achieved a 91% patient satisfaction rate. “We’re focused on creating a new category in primary care. While others serve chronic care or post-hospitalisation needs, we’re targeting real-time acute use cases—things like high-grade fever, sudden BP fluctuations, or gastric issues—that need attention within the hour but don’t warrant an ER visit,” the founder tells YourStory. How does it work? Kyno Health’s doctors—all with MBBS degrees and at least five years of experience—arrive at the patient’s home with a nurse, diagnostic support (if needed), and basic medicines in hand. Each consultation lasts 25-30 minutes, notably higher than India’s average of 4-5 minutes per consultation. “We’re trying to fix the foundation. The quality of diagnosis and medical outcomes improves when time is invested in the consultation. A rushed diagnosis often leads to overprescription or misuse of antibiotics,” he adds. Currently accessible via a web app, the startup has kept its service flow simple: users enter three basic details (name/age, symptoms, location), get an estimated time of arrival, make the payment, and are then assigned a doctor whom they can track live via the platform. Doctors, meanwhile, get alerts on their app and have cabs that are ready for dispatch. The startup partners with multiple vendors, including ZiT, Carzonrent, and WTI, for hiring cabs. Post-consultation, for medicines or nursing procedures, Kyno Health has an in-house nursing team of 38 doctors and 20 nursing staff who provide essential services. Medicines and diagnostics are offered through third-party vendors, including Portea and Health Care at Home. It also has a dedicated corporate team of 7-8 members who ensure seamless coordination for the patient. While the startup doesn’t yet provide medicine-only delivery, doctors carry all basic and emergency medicines during home visits. The system also maintains patient records securely on the backend. Doctors can view past prescriptions and visit notes through the internal app. Patients receive their handwritten prescriptions for now. A digital Electronic Medical Record (EMR) feature is in development, with the goal of building a voice-led EMR too. Source: Your story #healthcarestartupstory #dseidehealthcarenetwork
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